In my 35 years in IT, I was always disturbed by one thing: I could see the whole system, while everyone else focused on the parts.
At first, I thought it was just a quirk. But over time, watching it happen again and again, I realised it was about having clarity. Brilliant teams trying to fix the wrong layer of the problem.
đ Theyâd jump to tools when what was needed was perspective.
đ Theyâd push for automation when the real issue was structure.
đ Theyâd keep patching systems that were never built to scale.
Sound familiar?
The real problem isnât tech. Itâs scope.
Iâve worked with everyone from solo founders to corporate teamsâand the ones who move fastest are the ones who know what kind of problem theyâre actually solving.Thatâs when it hit me:
Itâs not about whatâs broken. Itâs about how youâre seeing it.
So I’ve built a simple lens to help clients orient themselves in their evolution.
I call it: Optimize. Reframe. Disrupt. And thatâs what this article is about.
Because when your business feels stuck or strained, there are only three strategic moves you can make:
âď¸Â You can optimize what youâve got
đ You can reframe how you define the problem
đ Or you can disrupt the model entirely
If youâre not getting traction, youâre probably solving things on the wrong layer. The ability to discern that? Thatâs the edge. Letâs break it down.
âď¸ Optimize: For When the System is Right – Just Sluggish
This is where most companies think they need help.
đđź Work overload? Slap on a tool.
đđź Too many emails? Plug in an AI agent.
đđź Repetitive tasks? Just automate it.
Sometimes theyâre right. A few smart integrations can save hours and reduce friction.
But hereâs the trap: If you optimize a system thatâs fundamentally outdated, you just make it fail faster.
It feels like progress, but really, youâre accelerating dysfunction.
Most companies optimize in isolation. One desk. One workflow. One pain point. Meanwhile, the root pattern -the actual architecture- remains untouched.
đ Reframe: For When Youâre Solving the Wrong Problem
This is where things get interesting, especially if you have a feel for systems. Maybe the workload isnât the problem. Maybe itâs the entire way automation happens.
đĄÂ What if the issue isnât the tasks, but the way decisions flow between people?
đĄÂ What if a shared new portal made more sense than another tool?
đĄ What if decisions werenât buried in email threads or siloed by default, but clearly mapped, aligned, and tracked for impact?
Reframing means questioning the assumptions baked into your current operations.
That means stepping back and zooming out. It can be as simple as going for a walk in the park.
Other times, it means sitting down with stakeholders and asking uncomfortable -but transformative- questions.
Yes, it takes courage. Because youâre not just changing a system, youâre inviting others to see differently.
But hereâs the payoff. Having this conversation brings clarity, and that clarity leads to one of two things:
đđź You either circle back to a smarter optimization
đđź Or you realize itâs time to reinvent
Either way, it moves you forward.
đ Disrupt: For When Itâs Time to Reimagine and Reinvent
This is the space that lights me up. Because disruption isnât just about breaking things.
Itâs about creating something more realistic, that is aligned with where the market actually wants to go.
It takes vision. It takes creativity. And it takes deep business clarity.
Tech? Thatâs the easy part. It comes after.
Some clients show up wanting to automate a few workflows. But sometimes, what we can really do is set a new design that shift how the entire market operates.
Disruption isnât reckless. Itâs nuanced.
True disruption treats automated processes as building blocks of your mission. It aligns data flows, information management and tech systems with your companyâs vision and strategic goals.
And one final note: Always aim for simplicity over complexity.
Disruptive decisions arenât chaotic, it renders clarity, and in the end they are inevitable.
Not everyone is ready for this. But if you are. I can help you architect it.
đŁ My True Work – A New Perspective
On paper, Iâm an IT consultant. In practice?
đ§Š I connect the pieces. So automation, data, and tools support each other, instead of maintaining silos.
đŻ I align the system to the mission. So tech decisions make sense againâbecause they should serve where youâre really going.
đ I design for clarity at scale. So infrastructure that grows with you and doesn’t have a ‘mind of it’s own’.
But thatâs just the start.
More and more, I help founders and managers shift how they seeâtheir systems, their strategy, and themselves.
The approach used: Optimize. Reframe. Disrupt.
Itâs a lens for transformation. Because often, the system isnât broken. Your vision is simply evolving.
Thatâs why Iâll soon be offering Scale Clarity Sessions. 1 on 1 conversations to decode what layer youâre truly solving on, and what your next move really calls for.
It’s not a tech audit, but a reflection on strategy.
If that line resonates, reach out.
No pitch. Just a real conversation.
— Gerard.
Send me a PM on LinkedIn or plan a call.